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Posted 01 November 2019

East Metropolitan
FP - Full-time Permanent

Our Vision and Purpose 
Celebrating people and helping people live a great life 

Our Values 
Integrity, Respect, Welcoming, Optimism 

About Rise 

Rise was formed on a cold, wet night on July 12 1983, where 92 people met at the Brown Park Community Centre in Swan View to talk about how they could better support the people in their own community. From this meeting a voluntary and charitable organisation was created, and Rise has been working with communities since. 

We provide choices for more than 3000 people from all walks of life including young people at risk, those experiencing mental health challenges, people with a disability, our carers and the elderly.

Together we can create communities that shine. 

Do you identify as a person living with a difference, that wants to make a difference? If yes please read on as this opportunity may be great for you.

Rise is now recruiting for a dedicated Senior Administrator - IT to join our Corporate Services Team.

About the Role

The Senior Administrator – IT provides administrative support to the ICT lead and the organisation within the Corporate Services Division. Principally dealing with the day to day ICT issues either directly, or through our managed service provider and external contractors, the position also manages ongoing distribution and replacement of personal hardware items such as laptops, mobile phones and devices.

Some of the responsibilities of this role include ordering ICT equipment from vendors; assisting end-users with equipment enquiries; maintaining and promoting efficiencies within the administrative systems as well as contributing to best practice and continuous improvement through the implementation of policies and procedures.

About You

To be considered for this role, you must have relevant tertiary qualifications such as a Certificate IV in Business Administration; and/or recent relevant experience in a similar role. You will be organised and motivated, with a warm, yet professional manner and a genuine customer service focus. You will have excellent troubleshooting experience, with a solid understanding of hardware peripherals as well as a broad understanding of information and communication technology.

Further to that, you will be approachable, with excellent communication and interpersonal skills and the ability to liaise with and deliver clear and concise information to both internal and external stakeholders with varying technical capabilities.

You will also demonstrate;

  • Intermediate to Advanced computer skills in the Microsoft Office Suite (including MS Excel and MS Word)
  • Excellent problem-solving skills
  • Excellent time-management skills
  • The ability to work both independently with minimal supervision and as part of a team
  • The ability to prioritise and manage multiple tasks with competing deadlines

Previous exposure to an Electronic Document Record Management System (eDRMS) would be useful

Why join us?  

  • HBF corporate discount on health insurance 
  • Opportunity to salary package (including mortgage / rental payments) 
  • Employee Assistance Program 
  • Journey cover insurance 
  • Ongoing training and development 
  • Flexible working hours available 
  • Rise has over 700 staff and volunteers from 40 different countries which creates a fun and thriving workplace 

Our diversity is our strength and we strongly encourage applications from people of all backgrounds and lifestyles because we want you to bring your true self to work. 

Work for Rise because we believe in you and recognise your talents. If you’re keen to become part of Rise’s future, jump on board! 

Together we rise 

How to Apply

To discuss this role and any further questions, please contact Maggie Wright on 0428 751 637.

To apply for this role, please attach a cover letter addressing the selection criteria and Resume.

Rise is a workplace that is inclusive of all walks of life and encourages all candidates ranging from Disability, LGBTIQ, Aboriginal and Torres Strait Islanders to apply.


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