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Posted 07 January 2020

East Metropolitan
FP - Full-time Permanent

Our Vision and Purpose 
Celebrating people and helping people live a great life 

Our Values 
Integrity, Respect, Welcoming, Optimism 

About Rise 

Rise was formed on a cold, wet night on July 12 1983, where 92 people met at the Brown Park Community Centre in Swan View to talk about how they could better support the people in their own community. From this meeting a voluntary and charitable organisation was created, and Rise has been working with communities since. 

We provide choices for more than 3000 people from all walks of life including young people at risk, those experiencing mental health challenges, people with a disability, our carers and the elderly.

Together we can create communities that shine. 

Do you identify as a person with disability, that wants to make a difference? If yes please read on as this opportunity may be great for you.

Rise is now recruiting for an experienced Service Coordinator to join our Mental Health division on a full-time basis.

About the Role

Under the direction of the Service Manager, the primary role of the Service Coordinator is the management and leadership of the staff and the delivery of services. The Service Coordinator has oversight of the staff and is responsible for developing and delivering a good practice model of service delivery while meeting expected outcomes and compliance requirements. This position is involved with working alongside the Service Manager in developing, establishing and maintaining the programs plans, strategies, procedures and work practices.

About You

This position requires a detailed knowledge and understanding of the policies, practices and statutory requirements of work within the mental health sector. To be considered, you will have tertiary qualifications in Community Services and/or relevant experience in working with vulnerable clients with a focus on mental wellness. You will have a wide understanding of the Mental Health National Standards and Quality Management Frameworks.

You will be highly motivated, with a positive ‘can do’ attitude and a passion for helping others. You will be approachable, with highly developed communication and interpersonal skills to develop positive rapport with a range of participants, their families, advocates, and other relevant stakeholders. Further to that, you will be a good leader, with the ability to manage employees and lead a proactive culture focusing on delivering quality services that promote individualised supports, safety, and compliance.

Finally, you will be prepared to enthusiastically embody Rise’s values with a deep belief in the organisation’s vision statement to “celebrate people”.

You will also demonstrate;

  • The ability to lead, motivate and manage a team and to work with minimal supervision.
  • Good time management and ability to prioritise own workload
  • Intermediate computer skills in common use Microsoft applications (including Word, Excel, Outlook and database usage) and experience with database usage

Why join us?  

  • HBF corporate discount on health insurance
  • Opportunity to salary package (including mortgage / rental payments)
  • Employee Assistance Program
  • Journey cover insurance
  • Ongoing training and development
  • Flexible working hours available
  • Rise has over 700 staff and volunteers from 40 different countries which creates a fun and thriving workplace

Our diversity is our strength and we strongly encourage applications from people of all backgrounds and lifestyles because we want you to bring your true self to work. 

Work for Rise because we believe in you and recognise your talents. If you’re keen to become part of Rise’s future, jump on board! 

Together we rise 

How to Apply

To discuss this role and any further questions, please contact Sally McVicar on 0408 895 611.

To apply for this role, please attach a cover letter addressing the selection criteria and Resume.

Rise is a workplace that is inclusive of all walks of life and encourages all candidates ranging from Disability, LGBTIQ, Aboriginal and Torres Strait Islanders to apply.


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