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Posted 21 November 2019

East Metropolitan
FP - Full-time Permanent

Our Vision and Purpose 
Celebrating people and helping people live a great life 

Our Values 
Integrity, Respect, Welcoming, Optimism 

About Rise 

Rise was formed on a cold, wet night on July 12 1983, where 92 people met at the Brown Park Community Centre in Swan View to talk about how they could better support the people in their own community. From this meeting a voluntary and charitable organisation was created, and Rise has been working with communities since. 

We provide choices for more than 3000 people from all walks of life including young people at risk, those experiencing mental health challenges, people with a disability, our carers and the elderly.

Together we can create communities that shine. 

Do you identify as a person with disability, that wants to make a difference? If yes please read on as this opportunity may be great for you.

Rise is now recruiting for a motivated Scheduler to join our Disability scheduling team on a full-time basis.

About the Role

The Scheduler is key to the effective delivery of flexible and quality support. The Scheduler assists their team to respond to the individual needs of the people we support through the allocation of resources, completion of administrative tasks and processing of documentation.

This role is the first point of contact for scheduling changes and queries and is also responsible for advising clients of changes to their scheduled support. Additional responsibilities include administering and reconciling records to meet consumer and program needs as well as accurately maintaining databases, document systems and archives including hard copy files. This role pays of the SCHCADS Award SACS Level 3  ($67,498 pa).

About You

This role is ideal for someone who likes to be challenged and enjoys working under pressure. To be considered, you will have relevant qualifications such as a Certificate II in Business Administration or equivalent and/or demonstrated experience in a similar role. You will be a team player with a high level of organisational and time management skills, as well as the ability to effectively solve problems while working under pressure. Additionally, you will have well developed interpersonal and written communication skills appropriate to liaising with people who are aged and/or have a disability as well as strong customer service skills and a high attention to detail.

Previous experience with the client management system/ a client database would be advantageous.

You will also demonstrate;

  • The ability to apply relevant policy, procedure and work instructions to achieve tasks
  • The ability to maintain relationships through well-developed interpersonal and written communication skills
  • Intermediate computer skills with common use Microsoft Programs (including Word, Excel and Outlook) and database usage
  • High speed accurate data entry

Why join us?  

  • HBF corporate discount on health insurance 
  • Opportunity to salary package (including mortgage / rental payments) 
  • Employee Assistance Program 
  • Journey cover insurance 
  • Ongoing training and development 
  • Flexible working hours available 
  • Rise has over 700 staff and volunteers from 40 different countries which creates a fun and thriving workplace 

Our diversity is our strength and we strongly encourage applications from people of all backgrounds and lifestyles because we want you to bring your true self to work. 

Work for Rise because we believe in you and recognise your talents. If you’re keen to become part of Rise’s future, jump on board! 

Together we rise 

How to Apply

You are encouraged to view the position description for this role. To discuss this role or any questions, please contact Charlene Fernandez on 0428 932 444.

To apply for this role, please attach a cover letter addressing the selection criteria and Resume.

Rise is a workplace that is inclusive of all walks of life and encourages all candidates ranging from Disability, LGBTIQ, Aboriginal and Torres Strait Islanders to apply.


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