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2x Schedulers | Aged Care


Our Vision and Purpose
Celebrating people and helping people live a great life

Our Values
Integrity, Respect, Welcoming, Optimism


About Rise

Rise was formed on a cold, wet night on July 12th 1983, where 92 people met at the Brown Park Community Centre in Swan View to talk about how they could better support the people in their own community. From this meeting a voluntary and charitable organisation was created, and Rise has been working with communities since.

We provide choices for more than 3000 people from all walks of life including young people at risk, those experiencing mental health challenges, people with a disability, our carers and the elderly.

Together we can create communities that shine

Rise is now recruiting for two motivated Schedulers to join our Aged Care department on a full time basis.


About the Role

Salary Details : Homecare Level 4 ($65,535 pa)

Location : Forrestfield

Hours : Full-time


Using a client centred approach, the Scheduler coordinates and manages the rosters for our service delivery programs, ensuring efficient delivery of services to the people we support. The role is responsible for maintenance of the client management system (Procura) as well as the handling of staffing requirements. This includes advising both clients and support workers of roster schedules and any changes to the scheduled support as well as finding staff to fill in the gaps in case of unexpected changes. Additionally, this role provides support to team members with effective completion of administrative tasks, processing of documentation as well as allocation of resources.  The Scheduler is the first point of contact for scheduling changes and queries and key to the effective delivery of flexible and quality support for our clients.


About You

This role is ideal for someone who is self-motivated, likes to be challenged and enjoys working under pressure. To be considered, you will have relevant qualifications such as a Certificate II in Business Administration or equivalent and/or demonstrated experience in a similar role. You will be a team player with a high level of organizational and time management skills, as well as the ability to effectively solve problems while working under pressure. Additionally, you will have well developed interpersonal and written communication skills appropriate to liaising with people who are aged and/or have a disability as well as strong customer service skills and a high attention to detail.

Previous experience with the client management system/ a client database would be advantageous.

You will also demonstrate;

  • The ability to apply relevant policies, procedures and work instructions to achieve tasks
  • The ability to maintain relationships through well-developed interpersonal and written communication skills
  • Intermediate computer skills with common use Microsoft Programs (including Word, Excel and Outlook) and database usage
  • High speed accurate data entry

Appointments to this position will be subject to a current National Police Check no more than 6 months old.


Why join us?

  • HBF corporate discount on health insurance
  • Opportunity to salary package (including mortgage / rental payments)
  • Employee Assistance Program
  • Journey cover insurance
  • Reimbursed flu vaccinations
  • Ongoing training and development
  • Flexible working hours available
  • Rise has over 700 staff and volunteers from 40 different countries which creates a fun and thriving workplace

Our diversity is our strength and we strongly encourage applications from people of all backgrounds and lifestyles because we want you to bring your true self to work.

Work for Rise because we believe in you and recognise your talents. If you’re keen to become part of Rise’s future, jump on board!

Together we rise


How to Apply

You are encouraged to view the position description for this role. To discuss this role or any questions, please contact Charlene Fernandez on 6274 3795.

To submit your applications for this role, please apply through the ad on Seek: https://www.seek.com.au/job/38275686?_ga=2.41621669.663917949.1549337142-1399909983.1541146796



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